Radix Press Release

Hurstridge Technologies Releases Customer Relationship Management Powerhouse

For Immediate Release

Contact: Shane Meredith, Shane@Hurstridge.com

Hurstridge Technologies, LLC. has released Radix 3.3, a Windows application that includes full-featured contact management and appointment scheduling capabilities, help desk, time-tracking and client invoicing functionality, project tracking, expense tracking, and email modules.

Sharing information and managing the details of work related activities are fundamental to the success of any company. Most companies use separate programs to accomplish these tasks, preventing their important information from being cohesively linked together.

Radix is a powerful and affordable solution for businesses that need an integrated approach for interacting with their customers. Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, help desk, time tracking, invoicing, and electronic communication.

The Radix client application uses an intuitive Start Center that gives each user crucial information about their work. Users have instant access to their calendar, and can easily schedule and manage appointments. Project information can be accessed quickly, and updated easily. Radix logs time and materials for each customer, and makes it easy to create and print invoices. Radix's built-in email program supports email-merges, and comes with a spell-checker.

With a single click, employees have access to the help desk module, and to all help desk incident reports that are outstanding. The built-in Knowledge Base module provides instant retrieval of product-related information in a problem/solution format that makes customer support efficient and friendly.

Users can view their appointments, their to-do list, and all of their phone messages. They can see which employees are in the office. They have quick access to all employees' and contacts' phone numbers and email addresses.

Radix's distributed design ensures that critical data is stored centrally on the server, while users have the flexibility of accessing data from a LAN, corporate intranet, or Internet connection. Whether you're a cost conscious start-up company that needs an application to automate your customer relationship management and calendar, or you're a large corporation that needs a MySql-based client/server application to keep track of customers, prospects, and projects, Radix provides an easy-to-use business solution.

The Radix client application runs on Windows NT4/2000/2003/XP. The Radix database may be hosted on computers running Windows or Linux. In addition to a comprehensive installation help file, Radix provides online videos that explain, in simple terms, what to do and why.

Radix is free for personal use. Multi-user licenses cost $49.95 per user and may be purchased securely online at www.hurstridge.com. You can also download Radix from the same web site.

For more information, contact :

Hurstridge Technologies, Llc.,
80 Cave Mill Ct.
Leitchfield KY 42754
270-200-1534
Email: sales@hurstridge.com


Evaluation CD Available on Request